Privacy Policy

Last updated: 22/01/26

This Privacy Policy explains how The Commune Functional Training ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or use our website [insert website URL] or engage with our services. We are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We may collect personal information from members, prospective members, and website visitors including your name, email address, phone number, date of birth, emergency contact details, billing and payment details (processed via third‑party providers), and information you submit through membership forms, waivers, bookings, or enquiries.

We may also collect health and fitness‑related information that you voluntarily provide, such as training goals, injury history, or physical limitations, for the purpose of delivering safe and appropriate training services.

Technical information such as IP address, browser type, device information, and website usage data may also be collected through cookies and analytics tools.

We only collect personal information that is reasonably necessary to operate our gym, provide coaching services, and maintain a safe training environment.

How We Collect Information

We collect personal information when you sign up for a membership or program, book classes, complete forms or waivers, make enquiries, subscribe to communications, make purchases, or interact with our website, advertising, or social media channels. Information may be collected directly from you or automatically through website technologies.

How We Use Your Information

We use personal information to provide gym memberships, classes, coaching, and related services, manage bookings and attendance, create and administer member accounts, process payments and invoices, communicate with you about your membership or enquiries, support health and safety requirements within the gym, send marketing communications and updates (with the option to opt out), improve our services and website experience, and meet legal, regulatory, and insurance obligations.

Disclosure of Personal Information

We may disclose personal information to third‑party service providers who assist with website hosting, payment processing, CRM systems, scheduling, marketing, or analytics. We may also disclose information to professional advisers such as accountants, lawyers, or insurers, or to regulatory authorities where required by law.

We do not sell or rent your personal information to third parties.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and support advertising and remarketing campaigns, including Meta (Facebook) and Google Ads. These tools may collect information such as device data and browsing behaviour. You can disable cookies via your browser settings, however this may affect website functionality.

Marketing Communications

By providing your contact details, you consent to receiving communications from us relating to our services, programs, and promotions. You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely using reputable systems and service providers. While we take data security seriously, no electronic storage or transmission method is completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, out of date, or incomplete. Requests can be made using the contact details below.

Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle personal information, please contact:

The Commune Functional Training
Email: info@thecommunefunctionaltraining.com.au